Terms and Conditions for Course Enrollment and Membership Effective: March 2025

By enrolling in courses or becoming a member of ThrivePD (formerly known as the Clinical Counselling Centre / CCC), you acknowledge and agree to the following terms and conditions. These terms govern your participation in ThrivePD programs and services.

1. Membership Agreement

By joining ThrivePD as a member, you agree to the following terms and conditions, which apply to your access to supervision training, continuing professional development (CPD/OPD) resources, and other member services.

2. Course Access

2.1. ThrivePD courses are no longer available for individual purchase or pay-per-course enrollment.

2.2. Course access is available exclusively through membership.

3. ThrivePD Membership Options

3.1. ThrivePD offers two membership plans, both granting full access to all available CPD and supervision content:

4. Membership Cancellation & Refunds

4.1. Monthly Membership Cancellation:
You may cancel your monthly membership at any time. Access to ThrivePD resources will remain active until the end of your current billing cycle. No refunds are provided for partial months.

4.2. Annual Membership Cancellation:
If you cancel your annual membership within the first 30 days and have not completed more than one course or earned points, you are eligible for a full refund. After this period, annual memberships are non-refundable.

4.3. 30-Day Money Back Guarantee (New Members Only):
You may request a full refund within 30 days of your first membership purchase, provided you have not completed more than one course or earned points during this period. Completing two or more courses, or earning points, will void eligibility for this refund.

4.4. ThrivePD reserves the right to offer partial refunds or credits at its discretion in exceptional circumstances.

5. $1 Trial Offer Terms

5.1. By registering for the $1 trial promotion, you agree to ThrivePD's general Terms & Conditions, along with the specific conditions outlined in this section.

5.2. Your 30-day trial begins on the day you register and pay the $1 promotional fee. During this period, you will have full access to ThrivePD membership benefits, including CPD and supervision courses.

5.3. At the end of the 30-day trial period, your membership will automatically convert to a regular monthly membership at $29/month unless you cancel before the trial period ends.

5.4. If you do not wish to continue beyond the trial, you must cancel your membership before the 30th day. You can cancel via your member dashboard or by emailing [email protected]. If you cancel within the trial period, you will only be charged the initial $1.

5.5. ThrivePD will send at least two email reminders to your registered email address before your trial period expires. Please ensure you check your inbox, spam, and promotional folders.

5.6. If you have any questions regarding your trial or membership, please contact us at [email protected].

6. Commencement and Termination

6.1. Your membership and access commence once ThrivePD issues your login credentials.

6.2. ThrivePD reserves the right to terminate your membership without refund if you breach these terms or engage in misconduct, including but not limited to sharing login details, plagiarising content, or misrepresenting credentials.

7. Refunds for Live Workshops & Supervision Training

7.1. Refund Policy for Online or In-Person Workshops:

7.2. No-Shows: No refund will be provided for failure to attend live training events. Materials will be made available, and a future session transfer may be arranged at ThrivePD’s discretion (admin fees may apply).

7.3. Supervision Training Refunds:

8. Accreditation & Peak Body Recognition

8.1. ThrivePD designs its supervision training and professional development content in accordance with current best practice and industry standards.

8.2. However, ThrivePD does not guarantee recognition or approval of any course or training by any specific peak body or accrediting authority.

8.3. It is the participant’s responsibility to confirm recognition or acceptance of ThrivePD training with their professional association or regulator prior to enrollment.

8.4. No refunds will be issued on the basis of a course not being recognised by a peak body.

9. Supervision Training Participation Requirements

9.1. Supervision training is delivered by independent, licensed ThrivePD trainers.

9.2. Required pre-reading: The Practice of Clinical and Counselling Supervision (2017, Australian Academic Press). Available via [email protected].

9.3. Participants must notify the facilitator of any workbook content they find triggering and do not wish to engage with.

9.4. Misrepresentation of credentials may result in removal from the course and disqualification from certification.

9.5. Full attendance is required over the three-day course to meet training hour requirements. Incomplete attendance may require rebooking missed sessions, with a $100 admin fee.

9.6. Participants must always act within their scope of practice and abide by the ethical standards of their professional association.

9.7. Trainers reserve the right to deny entry or remove disruptive participants.

10. Promotions, Pricing Errors & Disclaimers

10.1. ThrivePD aims for accuracy in promotional materials and website content. Errors or omissions will be corrected promptly.

10.2. If you enrolled based on incorrect pricing or information, you will be notified and offered the choice of a refund or proceeding under correct terms.

10.3. ThrivePD is not obligated to honor promotional errors where the discrepancy is clear and corrections are communicated reasonably.

11. Video Content & Independent Contributors

11.1. ThrivePD reviews all content for relevance and quality. However, independent providers are responsible for ensuring accuracy.

11.2. Report any errors or concerns to: [email protected]

12. Privacy Policy

View our full Privacy Policy here.

13. Copyright and Intellectual Property

13.1. All content on the ThrivePD website—including videos, PDFs, templates, and presentations—is the intellectual property of ThrivePD or its content contributors.

13.2. Reproduction, redistribution, or public sharing without written permission is strictly prohibited.

14. Website Access & Account Use

14.1. Your login is for personal use only. Sharing login details or materials is prohibited.

14.2. You are responsible for all activity under your account.

14.3. ThrivePD may suspend or cancel access for violations of these terms.

15. Access Requirements

To use ThrivePD content, you must have: